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Fire & Water - Cleanup & Restoration

What To Do When a Toilet Leak Spans Two Floors

9/28/2018 (Permalink)

Commercial What To Do When a Toilet Leak Spans Two Floors Flooded toilet in Hanover Park, IL

If a toilet in your commercial building overflows or backs up due to sewer damage or another issue, it is your responsibility as a business owner to act immediately. Your timely action can prevent costly damage and possible liability issues. Liability especially becomes a problem when the overflow spans two floors. Some steps you can take to prevent costly damage and to remediate the issues as soon as possible are as follows:

  • Locate the water valve on the flooded toilet and shut it off.
  • If the mess is just water, use a wet vacuum, towels and mop to mop up as much of the mess as possible.
  • If the backup involves sewage, block off the area can contact both your Hanover Park,IL , sewage company and your water damage remediation team.
  • Inform the business owner below you about the issue and warm him or her of a possible leak through the ceiling. If the floor below belongs to you as well, relocate the employees that work directly below the sewer damage area until your restoration company has given you the all clear.

Never Try to Deal With a Flooded Toilet On Your Own

It's safe to assume that if a water issue stems from a toilet, it has created unsanitary conditions. Protect yourself and your employees and retain the help of professionals immediately. A sewage company can determine the source of the issue and help fix the sewage line to prevent further issues. A professional remediation team can assess the extent of the damage, clean up the area, disinfect the area and dry out any soaked building components. How the restoration process is treated is key to preventing secondary damage, such as drywall rot, cross contamination, buckling floorboards and mold.

Sewer damage caused by one or more flooding toilets is never fun to deal with. However, when you take swift and proper action, you can minimize costly damage and prevent further issues. To learn more about how to react in the face of water perils, contact your water restoration team today.

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