Recent Why SERVPRO Posts

4 Benefits of a Claims Inventory System

3/24/2019 (Permalink)

Insurance companies prefer to work with mitigation and restoration services that maintain up-to-date systems. The SERVPRO Claims Information System enables an insurance agent to access the information he or she needs to process and settle an insurance claim. Here are four benefits of this system.

1. Access To Individual Claim Information

Insurance agents and adjusters can gain access to information for each claim through the Claims Information System. Local franchises upload damage information and estimates to an internal database. Documentation is then made available to representatives of property owners' insurance providers to facilitate the claim process.

2. Ease of Data Comparison and Research

Agents and adjusters can also access information to ensure that each estimate falls within the normal range nationwide and for the region, state, county or surrounding area of Hanover Park, IL. Discrepancies may be due to extenuating factors for a particular job, such as secondary damage. A claims inventory system makes it easy to sort data based on causes of loss, types of claims and job costs.

3. Shorter Processing Times

It may take less time to process an insurance claim if all of the information about the job is available in one convenient online resource. Insurers can access updated information at any time, which should prevent delays due to communication. An estimate that accounts for both damage mitigation and restoration may make it easier to settle a claim.

4. Updated Estimates and Job Information

Experienced mitigation professionals and the option for pretesting can increase the accuracy of initial estimates. If additional damage becomes apparent later in the mitigation or restoration process, this information is made available to agents and adjusters through the claims inventory system.

Insurance companies seek out Preferred Vendors for mitigation and restoration services. The SERVPRO Claims Information System is one of many features that can help an agent or adjuster settle an insurance claim.

Moldy Bathrooms and Mold Removal

3/6/2019 (Permalink)

Call SERVPRO of Central Schaumburg/West Bloomingdale for any mold damage

Shower mold can be a common occurrence and one that is easily remedied. However, there are times when a moldy bathroom is a symptom of a more substantial issue and requires more experienced hands for the removal and cleaning process. Although, if you decide to tackle the problem on your own, there are a few things to keep in mind.

1. Safety First

When working around mold, you need to stay safe. There are numerous mold species, and some of them are toxic to humans. Therefore, before attempting to remediate any mold issue, you should have the proper gear. You will need a good face mask, rubber gloves and likely even a safety suit to prevent any exposure that could eventually lead to exposure. Also, seal off the area and work slowly to minimize the risk of spores spreading. Professionals are aware of these precautions and likely better suited for this type of job.

2. Cleaning Surfaces

While shower mold is common enough that there are cleaners readily available in big box stores, some other molds are not so common, requiring specialty cleaners. Experts will pretest an area to find out the exact species they are dealing with, ensuring they use the right cleanser to resolve the problem.

3. Removing Damage

Depending on the level of damage, drywall and other items may need to be removed and discarded. Also, the damage may have actually penetrated the structure of your home. The extent of visible and hidden damage is another reason professionals are best for remediation tasks.

4. Professional Assistance

There is one species of mold that requires the assistance of a disaster restoration specialist in the Schaumburg, IL, area. DIYers should not handle toxic black mold. This mold species needs to be controlled and discarded in specific ways, and only a certified professional should handle it.

Shower mold may be common, but that does not mean that it is the only mold issue you are dealing with. Mold should be tested and removed by people that understand the appropriate processes and precautions. Ask for help and stay safe.

3 Reasons To Own and Operate a Damage Restoration Franchise

2/19/2019 (Permalink)

SERVPRO is on call 24 hours a day and 365 days a year.

3 Reasons To Own And Operate A Damage Restoration Franchise

Damage mitigation and restoration services are always in demand. Whether a crisis impacts a single home, neighborhood, city or larger region, a one-stop cleanup and remediation business can meet the needs of homeowners and communities. Here are three reasons why entrepreneurs should consider owning and operating a SERVPRO franchise.

1. Perpetual Demand

When a home suffers damage, many homeowners will seek the expertise of a certified mitigation company. There are several factors that set SERVPRO apart from the competition:

  • All-in-one mitigation and restoration services
  • Fast response times
  • Industry-leading certifications and standards
  • National company with local franchises

These factors draw customers and explain why entrepreneurs may want to own and operate this business. If demand exceeds the capacity of a local SERVPRO franchise in the event of a catastrophe, the national company can offer regional support.

2. Professional Support

In the event of a disaster such as a hurricane, tornado or wildfire, a national restoration company can help a local franchise provide services to the affected area. This can enable a location to meet increased demand for mitigation and restoration services with the following resources:

  • Additional equipment
  • Certified experts
  • Supplementary personnel

SERVPRO is on call 24 hours a day and 365 days a year. When a catastrophe strikes, the company can mobilize more than 1,700 franchises nationwide.

3. Proven Success

SERVPRO was founded in 1967 and sold its first franchise in 1969. The company has continued to grow over the last 50 years. Today, it is the highest-ranked restoration company on the 2018 Entrepreneur Franchise 500 ranking.

Entrepreneurs should consider opening a SERVPRO franchise for the same reasons that homeowners and insurers rely on this company in the event of a disaster in Bloomingdale, IL. The business model enables one-stop mitigation and restoration businesses that are locally owned to benefit from the experience, name-recognition and national network of an established company.

Preventing Mold Growth in Rental Properties

12/2/2018 (Permalink)

Mold drywall cleanup in Ontarioville,IL

As a landlord in Ontarioville,IL, you know how important the upkeep of your property is. In addition to keeping things like plumbing and heating in order, the possibility of finding mold is an ongoing concern. Being diligent about mold prevention can save thousands of dollars in the long run by ensuring that your renters' health is protected, your property remains undamaged, and you are in no danger of a subsequent lawsuit.

What Is Mold?

Mold is a type of fungus. It is found everywhere, both indoors and outdoors, and propagates through airborne spores. It thrives in a moist environment, and becomes a problem when the mold growth occurs indoors due to water damage, such as behind a wall where a pipe is broken, or under a leaky roof. Various types of mold include:

  • Trichoderma – a mold usually found in wallpaper, damp carpeting or AC filters
  • Stachybotrys chartarum – otherwise known as black mold, a heavy producer of mycotoxins
  • Alternaria – a common mold found in showers and sinks
  • Aureobasidium – a fast-growing mold that's found in wooden furniture, window caulk and wallpaper
  • Aspergillus – found in air conditioners and on food

How is Mold Prevented?

Mold prevention is accomplished by removing any possibility of excess moisture within the structure. Humidity levels should be kept below 50%. Dehumidifiers or air conditioners can help keep the humidity level low. Plumbing should be inspected for any possible leaks. Condensation on cold surfaces can also contribute to mold growth. You can reduce this possibility by adding insulation to walls, floors, piping and walls. In addition, make sure there is proper ventilation in each unit. Utilize exhaust fans that vent to the outside in bathrooms and kitchens. Clothes dryers should also vent to the outside.

Consult a Professional

While there is a great deal you can do on your own to ensure mold prevention, it is always a good idea to consult with a mold remediation professional. They can inspect your property to make sure that nothing has been overlooked. If mold is detected, they have the expertise to quickly take care of a small problem before it can become a large one.

3 Elements of Damage After a Fire

11/21/2018 (Permalink)

Structure fire damage in a Bloomingdale,IL home

Different Categories for Damages

Understanding what kind of damage your Bloomingdale,IL, commercial building can have after a fire may help you prepare for the restoration process. You can get a sense for the items that may need to be replaced or repaired. Going into a fire restoration full of knowledge can help you make decisions with confidence. Your fire damage restoration crew may have different categories for damages, such as the following:

1. Possessions

A fire may affect some of your commercial equipment and furnishings. These possessions can be scorched by the flames or covered in soot. An insurance adjuster may want to have a thorough list of damage done to your possessions before filling out a claim. You should try to take pictures of the damaged belongings.

2. Structure

The structure of your building may be affected by fire damage. Walls, flooring and ceilings can be burnt by flames. If the bones of your space are damaged too much, your building may be unsafe until a remediation crew can make repairs. In some cases, the exterior structure of your property may be affected by the fire. The roofing and siding could be damaged by the heat and smoke produced by the fire.

3. Smoke

After a fire, you may have to do more than fire mitigation. Smoke, for example, can cause another level of problems including bad odors and stains. The soot may cling to every surface in your commercial property. For this reason, you may need to replace carpeting, window treatments and other fabrics. Depending on the materials that burnt, the smoke may contain pollutants and other irritants that can be harmful for upholstery, electronics and other parts of your building.

There are a lot of items and structures that can fall into the category of fire damage. After your commercial building is affected, you may need to work with an insurance provider to pay for the required restorations on your property.

Options for Temporary Roof Repair

11/14/2018 (Permalink)

Roofing after severe storm in Roselle,IL

How To Be Prepare

A typical asphalt shingle residential roof will last for around twenty years. However, this assumes proper maintenance procedures and comes with a few caveats. Forms of roof damage in Roselle,IL  can happen in a number of ways, not limited to hail storms, high winds, and UV damage. Infrequent and relatively inexpensive repairs after such events will extend the lifetime of your roof.

Unfortunately, sometimes an emergency can necessitate temporary repairs, especially after extreme weather events that create a spike in demand for the services of local roof repair professionals. If there is a roof leak or other visible damage, a homeowner should be prepared to:

  • Identify punctures from debris such as hailstones and secure the hole with a tarpaulin or sheet metal
  • Check for gaps in shingles or attic ventilation pipes and seal them with roofing cement
  • Examine gutters and flashing for wind damage
  • Check insulation, plywood, and other materials below the top surface, replacing if necessary
  • Use boards to cover sensitive surfaces such as broken windows or other large gaps

Consult your insurance provider to determine the proper inspection procedure. Some agencies may even prefer to send an inspector routinely, before any roof damage has taken place. Others may simply send an adjuster at the time of the event to assess potential claims and prevent further losses. Regardless, the above mitigation strategies will prevent extra water buildup and other forms of deterioration from worsening the problem. Addressing the damage in a timely manner is key.

Even with timely preventative stopgaps, some roof damage may be severe enough that water or debris enters the home, which with time can become a health risk and accelerate damage to the living space. In these cases, it may be prudent to consult with a professional cleanup specialist to remove moisture and ensure that your home is safe.